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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.

 
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Where can I get access to software development applications for research?

Microsoft Developer Network Academic Alliance (MSDNAA) permits the faculty/staff and students in the College of Computing and Informatics (CCI), the College of Business Administration(COBA) BISOM department and the College of Engineering (COE) to install operating systems, server and programming products for research purposes.

Products are downloaded from the UNC Charlotte MSDNAA website. Students registered with these colleges and departments receive a welcome e-mail from Microsoft with a userid (email address) and password, which are required for access.


Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online

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