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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.
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What are the password rules?

PW Manager encourages the use of a strong password so that you can keep your NinerNET account secure.

Minimum length:
8 characters
Maximum length:
 16 characters
Not Available:
 Your last name, first name, email address, or the words "pass" or "word" as part of your password.
Required characters:
 One lower case alphabetic character
One upper case alphabetic character
One numeric character
One special character from the set ! * + - / _
Password history:
8 (cannot reuse last 8 passwords)

Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online
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