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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.
ITS Message Center
 
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How long can I keep my account?

Please see the NinerNET Account Retention guidelines for more information about how long your NinerNET account remains active after you leave or graduate from the University.

Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online
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