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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.
ITS Message Center
 
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Can I access Banner Self Service without logging in to 49er Express?

Get direct access to Banner Self Service by logging in at https://selfservice.uncc.edu with your UNC Charlotte ID # & PIN.

  1. Click here to Get My UNC Charlotte ID & PIN.
  2. Fill in the information and select Submit.
  3. Go to Banner Self Service and click Enter Secure Area.
  4. Enter your UNC Charlotte ID # & PIN.
  5. Click the Self Service Guide for Students for additional information.

Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online
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