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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.

 
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How can I access my online records if I'm no longer a student?

Alumni and other affiliates can get direct access to their academic records by logging in to Banner Self Service with their UNC Charlotte ID # & PIN.

  1. Go to www.uncc.edu and click the Alumni & Friends tab at the top of the page on the right.
  2. In the Hot Links box select Click here for Banner Self Service.
  3. Click Get My UNC Charlotte ID to look up your UNC Charlotte ID # and your PIN. Fill in the information and select Submit.
  4. Go to Banner Self Service and click Enter Secure Area.
  5. Enter your UNC Charlotte ID # & PIN to access your records.
  6. Click the Self Service Guide for Students for additional information.


Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online

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