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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.

 
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How do I access the College of Engineering's recorded CourseCast lectures?

Some faculty members in the College of Engineering are recording lectures and providing these lectures over the web via CourseCast. Your instructor will provide you with the class username and password (case-sensitive) required to log into CourseCast.

CourseCast lectures can be viewed on a number of computers and browsers including Windows Vista, Windows XP, OS X (Intel only), and IE, Firefox and Safari browsers. You should install Microsoft's Silverlight plugin before you view a CourseCast lecture. Watch a how-to video and get more information on how to access a CourseCast lecture.



Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online

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