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FAQs

Get technical assistance from the Student Computing Help Center. Visit the Help Center in Barnard, call 704-687-6400 or submit your problem to the HelpDesk Online and a Technical Assistant will help.

Check the ITS Message Center for system alerts and the scheduled outages for additional information.
ITS Message Center
 
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How can I look up my User Name, UNC Charlotte ID (800#) and pin?

You can lookup your User Name, your UNC Charlotte ID (800#) and PIN, plus reset your password by visiting the NinerNET tools page. If you need additional assistance, visit the Student Computing Help Center in Barnard or call 704-687-6400. You can also submit this problem to the HelpDesk Online and track the status.

Student Computing Help Center
704.687.6400 | Barnard 109
HelpDesk Online
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